FAQ

Local package delivery usually takes 1-2 business days depending on the destination. For Cilacap area, delivery is typically completed within 1 business day.

You can buy airplane tickets at the post office by showing your ID and paying the ticket fee. Our staff will assist you in choosing the appropriate flight.

Yes, we accept delivery of confidential documents with a special process that ensures the confidentiality and security of documents during delivery.

To perform a money transfer, you need to fill out a transfer form, show your ID, and pay the transfer fee. This process can be completed within 15 minutes.

Yes, we serve delivery outside the city with various delivery options. Cost and delivery time depend on the destination.

You can file a complaint by filling out a complaint form at the post office or contacting customer service via the available phone number. We will promptly follow up on your complaint.